New Phone System at Handi-Lift

April 14, 2012 | By Doug Boydston

Doesn’t it drive you crazy when you have to upgrade, change, buy new software and hardware all the time? Well, we did it. We changed our phone system (we were getting ripped off by a VOIP company). What a pain in the you know what!

Unfortunately, the new system doesn’t like our old direct line system, so now you have to work harder to get a hold of us. Great customer service, right? So, if you have contact information in your database for our sales team or any employee with direct phone numbers please make the following change:

The direct lines will not work anymore, but the last four (4) digits are now the correct phone extension. However you have to dial the main number and then dial the extension. Call our 800 number: 800-432-5438 (at least that hasn’t changed!) or our main 201 number: 201-933-0111 (that hasn’t changed, either!) Press 2 for our general mailbox, or for our sales team use the following extensions:

Luke (Sales Manager) 4367, Dean 4380, Rich 4384, Gabe 4382, Zilma 4383.  

If you can’t get any of them, dial me Doug, President, at 4365.

Hope we hear from you soon!

Author Bio

Doug Boydston Photo
Doug Boydston founded Handi-Lift, Inc. with his parents in 1975 and became President of the company in 1990. Mr. Boydston is a Past President of National Association of Elevator Contractors and past chairman of the Accessibility Committee of NAEC. He is a member of NAEC and the Accessibility Equipment Manufacturers Association. Mr. Boydston is also active in codes at the local, State and National levels and is Chair of the main committee of the ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts.

Contact Doug Boydston: dboydston@handi-lift.com